At The Ladybug Designs, we ensure a smooth and efficient resolution process for any issues:
1. Easy Contact Options: Customers can reach us via:
Email: support@theladybugdesigns.com
WhatsApp: +44 7878 767025
2. Issue Verification: Customers must provide a screenshot or image of the problem for quick assessment.
3. Revisions & Fixes: We offer unlimited free revisions until the customer is completely satisfied.
4. Refund Policy: If the issue remains unresolved, we provide a 50% refund within 24-72 hrs, given that the customer submits proof of the problem.
5. Follow-Up & Support: We ensure the customer is happy with the final solution before closing the complaint.
This structured approach guarantees a hassle-free experience for all our customers.