At The Ladybug Designs, we strive to provide high-quality digital embroidery designs and vector art services. Since our products are digital files, they cannot be returned. However, we do offer a fair refund policy in case of any issues.
Refund Policy:
We offer a 50% refund within 24 hours of purchase if there is an issue with the file.
To qualify for a refund, you must provide a photo or screenshot of the issue for verification.
Due to the nature of digital products, refunds are not available once the design has been successfully downloaded and used.
We offer unlimited free revisions until you are fully satisfied with your design.
If you need modifications, simply contact us, and we will make the necessary adjustments at no extra cost.
